Frequently Asked Questions
What are the benefits of using refilled printer cartridges?
Firstly, you’ll be saving money - forking out on a printer manufacturer’s replacement cartridge will cost you a lot more than choosing a refilled cartridge. Secondly, you’ll be doing your bit to help the environment by reusing the plastic casing and saving precious resources. Our inks and toners are specifically formulated to match leading brand cartridges so the print quality is guaranteed to be just as good, if not better.
Are recycled cartridges inferior to new ones?
No. We use the best inks and toners available, and we also replace all worn and moving parts in toner cartridges. Each cartridge is then vigorously tested to ensure optimum print performance before we let you take it away.
What is a remanufactured cartridge?
Remanufactured is the term often used when referring to refilled laser cartridges. This is because, as well as refilling them with toner, we check all of the moving parts, and if any need replacing we do so. Thus we remanufacture the cartridge.
How many times can my cartridge be refilled/remanufactured?
Inkjet and laser cartridges can be refilled/remanufactured several times. We have some customers that have used the same cartridge over 50 times, saving them thousands of pounds. We clean, test and guarantee every cartridge will perform as well as the original, hence our 100% Moneyback Guarantee.
Does using a Cartridge World cartridge affect my printer warranty?
No. All of our cartridges are guaranteed to match the performance of original cartridges under similar conditions. However, if a problem with the printer should occur, and it is established that our cartridge caused the problem then we will repair the printer free of charge. Please see our Cartridge World Warranty certificate for more information.
Are you aware that some original cartridges purchased are sometimes manufactured from recycled materials?
Yes - the information is on the packaging. HP cartridges: "Made in Japan from the highest quality new and recycled materials". Canon cartridges: "Canon has implemented a cartridge recycling programme. This cartridge may contain reconditioned parts and remoulded materials.”
I have not used my printer for some time and the printouts are streaky or a colour is missing. Is there anything I can do?
You need to perform a head clean/cleaning cycle using the software that was issued with your printer - the print head in your printer or on your cartridge is probably blocked. There are a number of ways you can do this depending on the type of printer you are using - please consult your user manual for the correct method, or contact your local Cartridge World store. Our experts will be able to advise on you how to fix your problems and if they persist, we can arrange to thoroughly inspect and repair your printer.
For further help and assistance when using Cartridge World replacement cartridges visit www.inkjethelp.com