Cartridge World Frequently Asked Questions


What are the benefits of using Cartridge World printer cartridges?

Firstly, you’ll be saving money - purchasing a printer manufacturer’s cartridge will cost you a lot more than choosing a Cartridge World branded cartridge. In fact, you can enjoy savings of up to 30% by switching to a Cartridge World printer cartridge solution*. Our inks and toners are specifically formulated to match leading brand cartridges so the print quality is guaranteed to be just as good, if not better.


Does using a Cartridge World cartridge affect my printer warranty?

No. All of our cartridges are guaranteed to match the performance of original cartridges under similar conditions. However, if a problem with the printer should occur, and it is established that our cartridge caused the problem then we will repair the printer free of charge. Please see our Cartridge World Warranty certificate for more information.


I have a discount code, how can I use it?

To claim a cartridge discount, just enter the code you have for Cartridge World into the 'voucher code' section when purchasing online and you'll see the discount applied to your order prior to confirming your transaction. NB - Vouchers and discounts are non-stackable; meaning that only one voucher code or discount can be used per-order.


Are you aware that some original cartridges purchased are sometimes manufactured from recycled materials?

Yes - the information is on the packaging. HP cartridges: "Made in Japan from the highest quality new and recycled materials". Canon cartridges: "Canon has implemented a cartridge recycling program. This cartridge may contain reconditioned parts and remoulded materials.”


I have not used my printer for some time and the printouts are streaky or a colour is missing. Is there anything I can do?

You need to perform a head clean/cleaning cycle using the software that was issued with your printer - the print head in your printer or on your cartridge is probably blocked. There are a number of ways you can do this depending on the type of printer you are using - please consult your user manual for the correct method, or contact your local Cartridge World store. Our experts will be able to advise on you how to fix your problems and if they persist, we can arrange to thoroughly inspect and repair your printer.


*Compared to the original printer-branded cartridges. Source: GfK; Inkjet Cartridge Mass Merchandisers channel; Jan-March 2014; Average Selling Price.