Canon Inkjet Error Codes

B200 is one of the more serious Canon inkjet errors. It can point to a print-head problem or, in some cases, a printer power supply fault.

• Turn the printer off and unplug it for several minutes.
• Remove and reseat the cartridges if the carriage can be accessed safely.
• If the error returns immediately, the print head may have failed.
• On some models, print-head replacement can cost more than replacing the printer.

Error 5100 usually means the ink carriage cannot move correctly, often because something is blocking the carriage path.

• Turn off and unplug the printer before inspecting inside.
• Check for small pieces of paper, labels or foreign objects.
• Make sure the cartridges are fitted correctly and not sticking out.
• The encoder film may be dirty, but it is delicate and should be cleaned with care.

Error #335 can relate to an electronic connection issue, including the connection between the print head and the printer.

• Turn off and unplug the printer for a few minutes.
• If your model allows it, remove and reinstall the print head and cartridges.
• Check that any accessible print-head connections are firmly seated.
• Download the latest driver or support software from Canon if required.

Error #336 is often linked with noises from the printer gears and can occur during print-head cleaning.

• Check for dried ink or foreign objects around the print-head parking area.
• Look carefully on the right-hand side where the carriage rests.
• Restart the printer after removing any visible obstruction.
• If the noise continues, the printer may need service or replacement.

These errors usually relate to the printer’s waste ink absorber or internal waste ink counter. The absorber collects excess ink during cleaning cycles.

• Do not keep resetting the printer without checking the absorber condition.
• Some printers require disassembly to access the absorber pads safely.
• Resetting the counter may allow printing to continue, but it does not remove the waste ink.
• If you are unsure, contact support before attempting any repair.

Error #357 can happen when paper is not loaded or positioned correctly, or when the print head cannot return to its expected position.

• Remove and reload the paper carefully.
• Check for small pieces of torn paper or foreign objects inside the printer.
• Check whether any ink pads or internal parts look raised or out of place.
• Restart the printer and see whether the carriage resets normally.

Error #359 usually points to a paper feed problem. Small objects can sometimes fall into the paper feed path.

• Remove the paper and inspect the feed area.
• Check for paperclips, pins, labels or torn paper.
• Reload the paper neatly and avoid overfilling the tray.
• Turn the printer off, unplug it for a few minutes, then restart.

Error 5C00 is usually linked to the purge unit area, where the cartridge holder rests when not printing.

• Turn off and unplug the printer before checking inside.
• Remove the cartridges and inspect the cartridge holder area.
• Gently clean obvious ink build-up with a slightly damp cotton bud if safe to access.
• If the error persists, the purge unit or sensor may need service.