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Cartridge World Customer Support

How can we help?

Is your printer being difficult? Are you having trouble with your cartridges or just need to ask a question about our service? We have answered the most common questions on printing and cartridge problems so you can get back to printing fast! 

Contact Cartridge World

You can contact us via Email or Phone. 

Tel: 01423 701 704

Email:[email protected]

Frequently asked questions

Here you will find the answers to the most common questions asked by Cartridge World customers.

Cartridge World Live Chat

Click the tab at the bottom of the screen to be connected to Customer Service. Chat available 9am - 5pm. Offline? Leave us a message and we will get back to you ASAP.

Select a Support Department

Have a question about your order or delivery? Click here for the answers.

Click here for help on solving those printer and cartridge problems.

Account Help

Have a question about your account. All the answers are just a click away.

Returns / Refunds

Need to return an item? Click here for information on how to send a cartridge back.

Most read

Below is a selection of the most read support articles across all support departments. Just click the article name to read it

What are CW Stars & how do I use them?

CW Stars is our new reward points

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How do I change my account password?

It is easy to change your account password

or email...

Will my printer warranty be affected?

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Is your Canon Inkjet printer flashing at you?

HP 953XL / 903XL Firmware Downgrades

Compatible HP cartridges not recognised?

COVID-19 General Update

Latest updates regarding COVID-19 and our operations.

CF540 Cartridge Supply Error?

Are your HP compatible toner cartridges no longer recognised?