Product Guarantees

Printer Cartridge 100% Moneyback Guarantee & Warranty

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Cartridge World wants you to print happy.


We want the experience you have with to be trouble-free. However, in the unlikely event that you do have a problem, everything we sell is covered by our 100% Satisfaction Guarantee.


12-month warranty on our cartridges


All our cartridges are manufactured to the highest quality standards however, if within 12 months of purchase you experience any quality issues, we will happily provide a replacement, or a full refund.


Your standard printer warranty will not be invalidated


We guarantee that your standard printer warranty will not be invalidated by using our Cartridge World branded cartridges. In the rare event that any of our cartridges do cause a problem with your printer, we'll arrange for your printer to be replaced if it can't be repaired.

See HP’s terms and conditions on the use of non-HP printer cartridges, confirming that using Cartridge World cartridges will not affect your printer’s warranty.

The same applies to all other manufacturers of printer cartridges. Cartridge World Warranty Statement


30 day returns on unopened items


Provided that the products are unopened, and in brand-new condition, you can send anything back to us for a full refund for up to 30 days after making your purchase. Please create a returns request via your account page. 


I have ordered the wrong items


Our printer cartridge cross reference information is very accurate. If there is any error on our website which has caused you to order the wrong products, we will gladly accept them back for a full replacement or refund, even if you have opened the packaging. If you've ordered the wrong items for another reason, we may still be able to help, even if you have opened the packaging. Just call our Customer Service team on 01423 701 704 to discuss.


Need to return a cartridge?

Follow our returns guide here