At a glance

• The Epson ET-2750 uses internal pads to absorb waste ink during cleaning and maintenance cycles.
• When the printer believes the pads are full, it may stop printing until the issue is resolved.
• Replacing the pads alone may not clear the message because the internal waste ink counter also needs resetting.
• A USB cable is usually required for the reset step.
• This repair is carried out at your own risk and may affect your printer warranty.

On the Epson EcoTank ET-2750, waste ink from cleaning cycles is absorbed by internal pads inside the printer. Once the printer estimates that these pads are full, it may lock out and display a warning that the ink pad is at the end of its service life.

In many cases, the printer will not continue printing until the waste ink pads have been replaced and the waste ink counter has been reset. The counter reset is important because the printer does not automatically know that the pads have been changed.

Epson’s own guidance usually recommends using an authorised service centre for this type of repair. However, many out-of-warranty users choose to carry out the process themselves with care.

Important before you start

This is a printer maintenance task and should only be attempted if you are comfortable working carefully with ink-soaked parts. Waste ink can stain surfaces, hands and clothing, so protect your workspace and handle the old pads safely.

What you’ll need

• A replacement waste ink pad set for the Epson ET-2700 / ET-2750 family.
• Alternatively, you may be able to use this Epson maintenance box: Epson C13T04D100 Maintenance Box.
• A small Phillips screwdriver.
• A plastic pry tool or tweezers.
• Paper towels and disposable gloves.
• A USB cable for the waste ink counter reset step.

Step-by-step: replacing the waste ink pads

1. Power down and prepare the printer
   Turn the printer off, unplug it from the mains and place it level on a covered surface. Waste ink may drip, so it is worth protecting the area underneath the printer.
2. Open the rear-right service area
   On the back-right of the Epson ET-2750 there is a small cover held in place with a screw. Remove the screw and lift off the cover. You should then see another screw holding the grey waste pad carrier. Remove this screw too.
3. Release the waste pad carrier
   Carefully unclip the small tabs along the grey carrier and lift it out. Before removing the pads, it is a good idea to take a quick photo so you can check the correct pad orientation when fitting the replacements.
4. Swap the pads
   Remove the old ink-soaked pads and fit the replacement pads in the same position. Make sure the pads sit neatly inside the carrier before refitting it.
5. Reassemble the printer
   Refit the waste pad carrier, tighten the screws and replace the rear cover.

Prefer to watch the process first?

This walkthrough covers the same access point and general process for the Epson ET-2750 family.

Watch the ET-2750 waste ink pad video guide

Reset the waste ink counter

After replacing the waste ink pads, the printer error will usually remain until the internal waste ink counter has been reset. This is because the printer tracks waste ink usage internally and does not automatically detect that new pads have been fitted.

One commonly used option is the WIC Reset Utility, which is available for Windows, Mac and Linux. You will usually need to connect the printer to your computer using USB rather than Wi-Fi.

Need Epson maintenance parts?

Cartridge World stocks a wide range of Epson inks, maintenance products and printer supplies. If you are unsure which part you need, our UK-based customer service team will be happy to help.

View Epson C13T04D100 Maintenance Box

Useful links

• WIC Reset Utility download: https://www.wic.support/download/
• Epson ET-2750 WIC model page: https://wic-reset.com/printer/epson-et-2750
• ET-2750 waste ink pad video guide: Watch on YouTube

FAQ

Important disclaimer

This guide is provided for general information only. Any maintenance or repair work you carry out is done at your own risk and may affect your printer warranty. Cartridge World makes no representations or warranties about the accuracy or completeness of this content and accepts no responsibility or liability for any loss, damage, costs, downtime or data loss arising from actions taken based on it, including the use of third-party tools, reset keys, replacement parts or repair methods.

If you are unsure, please seek help from a qualified Epson service technician. Handle waste ink safely and dispose of used pads responsibly in line with local regulations. Nothing in this notice limits any rights you may have that cannot be excluded by law.