Reset toner and drum counters
If after installing a new toner cartridge your printer continues to show the 'Toner Low' or 'Replace Toner' error, you may need to reset the toner counter in your printer to continue printing.
Quite a few Brother laser printers do not have the capacity to precisely determine the level of toner remaining within a cartridge. These printers depend on a built-in toner counter to confirm when the cartridge needs be replaced. The toner counter has a fixed number of pages that can be printed before you see a warning message advising that you require a new toner cartridge. When you install a new toner cartridge the inbuilt counter should automatically reset once the data on the cartridge chip is read, however, if the printer does not recognise the cartridge as new, the error will remain.
Below we list the toner reset methods for a number of Brother laser printers.
Brother HL 2030/2040/2070N
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2000/2005
Reset process
1) Switch-off the printer
2) Open the front-cover
3) Press and Hold the Go button until all the LEDs on the printer control panel light-on
4) Release the Go button
5) Press Go twice
6) Press Go five times
7) Close the front cover. Now the printer is ready for printing.
Printer Image for illustration purposes only
Brother HL 2140/2150N/2170W
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2110/2120
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button while all the LEDs on the printer’s control panel light-on
4) Release the Go button
5) Press Go twice
6) Press Go 6 times if you want to reset Brother TN-2110 toner cartridge
7) Press Go 7 times if you want to reset Brother TN-2120 toner cartridge
8) Close the front cover. Now the printer is ready for printing.
Printer Image for illustration purposes only
Brother HL-2130
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2010/2220
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button until all the LEDs on the printer’s control panel light-on
4) Release the Go button
5) Press Go twice
6) Press Go six times
7) Close the front cover and printer is ready for printing
Printer Image for illustration purposes only
Brother HL-2240 / 2240D / 2250DN / 2270DW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2210/2220
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button until all the LEDs on the printer control panel light-on
4) Release the Go button
5) Press Go 6 times if you want to reset TN-2210 toner cart.
6) Press Go 7 times if you want to reset TN-2220 toner cart.
7) Close the front cover. Now the printer is ready for printing
Printer Image for illustration purposes only
Brother HL-5240/5250DN/5270DN/5280DW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-3130/3170
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button until all the LEDs on the printer control panel light-on
4) Release the Go button
5) Press Go 5 times if you want to reset TN-3130 toner cart.
6) Press Go 6 times if you want to reset TN-3170 toner cart
7) Close the front cover. Now the printer is ready for printing.
Printer Image for illustration purposes only
Brother HL-5340D/5350DN/5370DW/5380DN
Printer keep showing 'Replace Toner' message after installing the Cartridge - Brother TN-3230/3280
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button until all the LEDs on the printer control panel light-on
4) Release the Go button
5) Press Go 6 times if you want to reset TN-3230 toner cart.
6) Press Go 7 times if you want to reset TN-3280 toner cart.
7) Close the front cover. Now the printer is ready for printing
Printer Image for illustration purposes only
More printer models below.
Brother HL-5440D/5450DN/5470DW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-3330/3380
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button until all the LEDs on the printer control panel light-on
4) Release the Go button
5) Press Go 6 times if you want to reset TN-3330 toner cart.
6) Press Go 7 times if you want to reset TN-3380 toner cart.
7) Close the front cover. Now the printer should be ready for printing.
Brother HL-6180DW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-3330/3380/3390
Reset process
1) Switch-off the printer
2) Open the front cover
3) Press and Hold the Go button until all the LEDs on the printer control panel light-on
4) Release the Go button
5) Press Go twice
6) Press Go 6 times if you want to reset TN-3330
7) Press Go 7 times if you want to reset TN-3380
8) Press Go 8 times if you want to reset TN-3390
9) Close the front cover. Now the printer is ready for printing.
Brother FAX 2820 / 2825 / 2920 / MFC-7225N
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2000
Reset process
1) Open the printer front cover
2) Press "Option“ button
3) “Replace drum” appears on the display
4) Press “ * “
5) Press “11“
6) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother HL-1110/1112
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-1030/1050
1) Switch-off the printer
2) Press and hold the on/off button
3) When all the LEDs turn on, open the cover and remove the toner cartridge + drum unit
4) Release the on/off button
5) Re-install the toner cartridge + drum unit back into the printer and close the printer cover
6) Press on/off button twice and wait for 2 seconds
7) Press on/off button 6 times
8) Now printer is ready for printing
Brother DCP-7030 / 7040 / 7045N
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2110 / 2120
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) Press "Start"
4) Press the up-arrow until display shows “00”
5) Press "OK"
6) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother DCP-7010 / 7025
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2000
Reset process
1) Open the printer front cover
2) Press "Option“
3) Press “Start”
4) Press the up-arrow until display shows “11”
5) Press “Set”
6) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother DCP-7055
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2010 (TN-2220 if a compatible cartridge is installed)
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) Press “Start”
4) Press the up-arrow until display shows “11”
5) Press “OK”
6) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother DCP-7065
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2210 / 2220
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) Press “Start”
4) Press the up-arrow until display shows “11” to reset the cartridge type TN-2210
5) Press the up-arrow until display shows “12” to reset the cartridge type TN-2220
6) After selected the cartridge type to reset, press “OK”
7) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother MFC-7320 / 7440N / 7840W
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2110 / 2120
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) “Replace drum” appears on the display
4) Press “ * “
5) Press “00“ (TN-2110)
6) Press “11“ (TN-2120)
7) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother MFC-7360N / 7460DN / 7860DW
Printer Image for illustration purposes only
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-2210 / 2220
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) “Replace drum” appears on the display
4) Press “ * “
5) Press “11“ (TN-2210)
6) Press “12“ (TN-2220)
7) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother DCP-8060/8065DN/8070D/8085DN/MFC-8460N/8860DN/8870DW/MFC-8370DN/MFC-8380DN/8880DN/8890DW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-3130/3170
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) “Replace drum” appears on the display
4) Press “ * “
5) Press “00“
6) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother DCP-8110DN/MFC-8510DN/8520DN
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-3330/3380
Reset process
1) Open the printer front cover
2) Press "Cancel/Back“
3) “Replace drum” appears on the display
4) Press “ * “
5) Press “11“ - (TN-3330)
6) Press “12“ - (TN-3380)
7) When accepted appears on the display, close the printer front cover. Now printer is ready for printing.
Brother DCP-8250DN/MFC-8950DW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-3330/3380/3390
Reset process
1) Open the printer front cover and close it back
2) Please wait appears on the display
3) Open the printer front cover
4) "Door open" appears on the display
5) Press "1"
6) Reset appears on the display
7) Scroll down the menu using arrows and select the cartridge you need to reset
8) Press "OK"
9) "Reset? Yes/No" appears on the display
10) Press "Yes"
11) Close the printer front cover. Now printer is ready for printing.
Brother DCP-1510/DCP-1512A
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-1030/1050
Reset process
1) Press “Menu”
2) Scroll down the menu using arrows and select “Machine Info”
3) Press "OK"
4) Scroll down the menu using arrows and select “Drum reset” or “Reset drum”
5) Press and hold "OK"
6) Display shows Reset or Exit
7) Press “Start”
8) Use the up-arrow and select “11” on the display
9) Press "OK"
10) Accepted should appear on the display and printer is now ready for printing.
(Tip: Steps 8 and 9 must be done very quickly; otherwise, the reset process fails)
Brother MFC-1810
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-1030/1050
Reset process
1) Press “Menu”
2) Scroll down the menu using arrows and select “Machine Info”
3) Press "OK"
4) Scroll down the menu using arrows and select “Drum reset” or “Reset drum”
5) Press and hold "OK"
6) Display shows Reset or Exit
7) Press “ * “
8) Press “11”. Printer is now ready for printing.
Brother HL-4040CN/4050CDN/4070CDW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-130/135 series (C-M-Y-BK)
Reset process
1) Open the printer front cover
2) Simultaneously Press “Reprint” and “Cancel”
3) Display shows B-TNR-S or B-TNR-H
(The first letter indicates the colour, In this case B means black. The last letter indicates the toner capacity - S means Standard TN-130 and H indicates High Capacity TN-135)
4) Select the toner cartridge type and colour you want to reset using the up-arrow
5) Press "OK" and wait few seconds
6) Press "Stop"
7) Close the printer front cover. Now printer is ready for printing.
Brother HL-3040CN/3070CW
Printer keeps showing 'Replace Toner' message after installing the Cartridge - Brother TN-230 series (C-M-Y-BK)
Reset process
1) Open the printer front cover
2) Simultaneously Press “Secure Print” and “Cancel”
3) Display shows K-TNR-STD or K-TNR-STR
(The first letter indicates the colour, In this case K means black. The last letter indicates the toner cartridge model - STD means TN-230 and STR indicates starter cartridge without any name or code)
4) Pressing "+" select the toner cartridge type and colour you want to reset
5) Press "OK" and wait few seconds
6) Press "Cancel"
7) Close the printer front cover. Now printer is ready for printing.